Privacy Policy
This Privacy Policy describes how Wanderlust Escapes ("we," "us," or "our") collects, uses, and shares personal information of users of our website, www.wanderlustescapes.com (the "Site"), and our services (the "Services"). This policy is effective as of January 1, 2025.
1. Data Collection
We collect information from you in several ways:
- Information You Provide: We collect information you provide directly to us. For example, we collect information when you create an account, fill out a form, request information, purchase services, or contact us. This information may include your name, email address, postal address, phone number, payment information, travel preferences, and any other information you choose to provide.
- Information We Collect Automatically: When you access or use our Site or Services, we automatically collect certain information, including:
- Log Information: We log information about your use of our Site, including the type of browser you use, access times, pages viewed, your IP address, and the referring link through which you accessed the Site.
- Device Information: We collect information about the computer or mobile device you use to access our Site, including the hardware model, operating system and version, device identifiers, and mobile network information.
- Cookies and Similar Technologies: We use cookies, web beacons, and other technologies to collect information about your use of our Site and Services. Cookies are small data files stored on your hard drive or in device memory that help us improve our Site and your experience. You can control the use of cookies at the individual browser level, but if you choose to disable cookies, it may limit your use of certain features or functions on our Site. More details can be found in our Cookies Policy.
- Information from Other Sources: We may also obtain information from other sources and combine that with information we collect through our Site and Services. This may include information from social media platforms, travel partners, and marketing agencies.
2. Data Usage
We use the information we collect for various purposes, including:
- To provide, maintain, and improve our Site and Services.
- To personalize your experience on our Site and Services.
- To process transactions and send you related information, including confirmations and invoices.
- To respond to your comments, questions, and requests, and provide customer service.
- To send you newsletters, marketing communications, and other information that may be of interest to you. You may opt out of receiving these communications at any time by following the instructions in the communication.
- To monitor and analyze trends, usage, and activities in connection with our Site and Services.
- To detect, investigate, and prevent fraudulent transactions and other illegal activities.
- To comply with applicable laws and regulations.
3. Data Security
We take reasonable measures to help protect personal information from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction. These measures include:
- Using encryption to protect sensitive information transmitted online.
- Storing personal information on secure servers.
- Limiting access to personal information to authorized employees and contractors.
- Regularly monitoring our systems for security vulnerabilities.
While we strive to protect your personal information, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee its absolute security.
4. User Rights
You have certain rights regarding your personal information, including:
- Access: You have the right to access the personal information we hold about you.
- Rectification: You have the right to have inaccurate personal information corrected.
- Erasure: You have the right to have your personal information erased, subject to certain exceptions.
- Restriction of Processing: You have the right to restrict the processing of your personal information.
- Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit that information to another controller.
- Objection: You have the right to object to the processing of your personal information.
- Withdraw Consent: If we are processing your personal information based on your consent, you have the right to withdraw your consent at any time.
To exercise these rights, please contact our Data Protection Officer at dpo@wanderlustescapes.com or by mail at: Data Protection Officer, Wanderlust Escapes, 789 Oak Street, Suite 200, Anytown, CA 91234.
5. Sharing of Personal Information
We may share your personal information with:
- Service Providers: We may share information with service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service.
- Travel Partners: We may share information with travel partners, such as airlines, hotels, and tour operators, to provide you with the services you have requested.
- Legal Authorities: We may disclose information if required to do so by law or in response to a valid legal request.
- Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company, your information may be transferred to the acquiring company.
- With Your Consent: We may share information with your consent or at your direction.
6. Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
7. International Data Transfers
Your personal information may be transferred to and processed in countries other than your country of residence, which may have different data protection laws than your country. By using our Site and Services, you consent to the transfer of your personal information to these countries.
8. Children's Privacy
Our Site and Services are not directed to children under the age of 16, and we do not knowingly collect personal information from children under the age of 16. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete that information.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will post any changes on our Site and update the effective date at the top of this policy. We encourage you to review this Privacy Policy periodically.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Wanderlust Escapes
789 Oak Street, Suite 200
Anytown, CA 91234
Phone: 555-234-5678
Email: info@wanderlustescapes.com
We are committed to protecting your privacy and providing you with a safe and enjoyable travel experience. We value your trust and strive to be transparent about how we collect, use, and protect your personal information. For more information about our company and services, please visit our About Us page and our list of Services.